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- Case Study 01 Rohm and Haas Company
Case Studies
Business Products
content
Centralised management and optimisation
of printers through usage monitoring
Issues and Solutions
Issues
- Inability to fully grasp conditions for use and running costs for office devices
- Approx.100 office devices of different types considered time-consuming and burdensome to manage
- Risk of removal and loss of important output documents through neglect
Solutions
- Conducted the Assessment Surveys
- Installed device management software (PageScope Net Care Device Manager)
- Introduced software for IC card authentication & central counter collection and analysis
- Company Profile
- Company name:
Rohm and Haas Company - industry : Chemistry and Chemical Engineering
Specialty materials manufacturer
established 1909, headquartered in Philadelphia, U.S.A. It continues to create technology to develop and design premium products in wide-ranging fields from construction, electronics, industrial processing, packaging and transport to daily use products, water, and food items.
Its annual sales is around 9 billion dollars.
Result
- Enabled to grasp detailed conditions of MFPs for its use and running costs
- Supporting/troubleshooting time reduced to 1/3 by remotely checking machine status
- Realized efficient collection and analysis of counter reading by device. Raised every user's cost consciousness
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